Roy Johnson

Roy Johnson is a seasoned professional with extensive experience in vendor relationship management, business development, and client relations within the mortgage and legal sectors. Currently serving as a Senior Vendor Relationship Manager at Associa since April 2019, Roy oversees the operational performance of vendor workflows and acts as a primary escalation point for issues. Previously, Roy operated as a Business Development and Client Relations Consultant focused on enhancing strategic opportunities for default law firms. Other notable roles include Vice President at ALAW, Director of Client Relations at Mackie Wolf Zientz & Mann, and National Manager at Fannie Mae, where responsibilities encompassed managing relationships, ensuring compliance, and driving operational efficiencies. Roy's career spans various positions within major organizations, demonstrating a robust background in managing service delivery and improving processes in the mortgage industry.