Attentive® is the AI-powered SMS and email marketing platform that delivers unparalleled messaging performance on the channels that matter most. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!
Who we are
We are seeking an Internal Communications Manager to implement and oversee industry-best communications processes and practices and lead key communications projects for internal audiences across the company. We are a highly collaborative team and you will work extensively with internal partners across executives, marketing, sales, customer service and the People team to develop, produce, and execute communications for all levels of employees.
As a member of our Brand and Communications team, you will help drive the communications strategy for our company. In this role, you will lead, partner and collaborate with internal stakeholders across the company to ensure that communications are effectively distributed and amplified across the organization.
Why Attentive needs you
- Lead the development and execution of narratives and presentations
- Draft written communications on behalf of the executive members of the company
- Create content and drive the company’s monthly All Hands
- Improve operational rigor by establishing consistent processes and best practices across the team
- Partner and collaborate with internal stakeholders and communications professionals across the company to ensure that program-related communications are effectively distributed and amplified across the organization
- Measure effectiveness of internal communications efforts and drive continuous improvement based on data-driven insights
About you
- 3-5+ years of relevant experience or equivalent in internal communications
- This position must be willing and able to execute at all stages of communication campaigns and related projects from concept to completion
- The role requires a high level of attention to detail, ability to create effective presentations, and write and edit in the Attentive style and tone
- The ideal candidate will be a “yes, and” driver, doer, and collaborator who is strategic, proactive, highly organized and able to thrive in a fast-moving and growing company
- Bachelor’s degree in communications, journalism, marketing or related program
- Demonstrated track record of building communication strategies, calendars, and quarterly planning
- Ability to drive projects to successful completion whether working solo or with cross-functional teams
- Experience planning monthly All Hands content as well as content for large company events, drafting narratives, creating communications timelines and milestones, and bringing stakeholders along with timely updates
- Excellent communication, storytelling, and presentation skills (written, verbal, and visual) with experience originating creative content across a variety of channels
- Ability to communicate clearly and concisely
- Excellent planning, organization, and implementation skills
- Structured thinker with exceptional attention to detail
- Innovative, with a critical/creative thinker mindset
- Experience in interacting with and influencing all levels of management
- Able to work independently, have the ability to work a flexible schedule, and embrace change and ambiguity enthusiastically
- Possess a positive, creative, and collaborative approach, and enthusiastically contribute to team culture