Melissa Noriega

Customer Implementation Manager at Bandwidth IG

Melissa Noriega is an experienced Customer Implementation Manager at BIG Fiber since September 2023, previously serving as an Engagement Manager at Envoy, where responsibilities included understanding and implementing business requirements for Zendesk. Prior roles at 8x8 included Sr. Solution Delivery Consultant, focused on enhancing customer engagement during deployment, and Implementation Advisor II and I, where Melissa designed telephony systems for clients and managed software configurations and troubleshooting. Earlier career experience includes a position as Sales Support Manager at Pep Boys, where advertising campaigns and inventory management were key responsibilities. Melissa holds a Bachelor of Science degree in Criminal Justice and Corrections from California State University - East Bay and an Associate's Degree in Administration of Justice from San Jose City College.

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Bandwidth IG

Bandwidth Infrastructure Group (Bandwidth IG) is a metro dark fiber provider that offers high capacity, strategic, dark fiber networks to mission critical data centers, hyperscalers and enterprises throughout the San Francisco Bay Area, Greater Atlanta and Greater Portland. Bandwidth IG’s 100% underground network meets critical data needs for enterprises and data centers who require quality, reliable connectivity options. Bandwidth IG’s Bay Area network offers more than 167 route miles and 289,000 fiber miles, the Greater Atlanta network has more than 64 route miles and 110,000 fiber miles and the Greater Portland network has more than 12 route miles and 21,000 fiber miles. Bandwidth IG was founded in 2019 and is headquartered in Sunnyvale, California.