Bloom & Wild
Rich Simmons is an experienced leader in customer service and retail operations, currently serving as the Head of Customer Service at Bloom & Wild since November 2023. Previously, Rich held the role of Operations & CX Manager at Stitch Fix, managing a large team and driving key performance indicators. Achievements at Stitch Fix include enhancing hiring and retention strategies and implementing a VIP process for styling services. Rich's retail management experience spans several esteemed brands, where responsibilities included team coaching, operational launches, and consistent delivery of high service standards. Rich's educational background includes studies at Queens School Watford.
Bloom & Wild
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We believe that you should be able to be there from anywhere with flowers for those you love. Easily order our British designs to send in seconds to be delivered next day through the letterbox.