Michelle Huffman

Lead Customer Success Manager at BMC Software

Michelle Huffman is a seasoned customer success professional with extensive experience in the technology sector. Currently serving as the Lead Customer Success Manager at BMC Software since November 2022, Michelle focuses on ensuring the success of BFSI customers through the adoption of ADE solutions. Prior roles include Senior Customer Success Executive at VMware, where Michelle played a pivotal role in delivering enterprise-level customer experiences, and Senior Customer Success Manager at Dell Boomi, providing strategic guidance and relationship management. Michelle's career spans various positions at Dell, TEKsystems, Asure Software, ROC Software, and Vignette, demonstrating a strong commitment to customer engagement and success throughout a progressive professional trajectory.

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Austin, United States

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BMC Software

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BMC helps customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems. With unmatched experience in IT management, they support 92 of the Forbes Global 100 and have earned recognition as an ITSM Gartner Magic Quadrant Leader for five years running.