Boomerang
Mark Reynolds is an accomplished executive with extensive experience in customer operations and advisory roles. Currently serving as President, Americas & Chief Customer Officer at Salute Mission Critical, Mark also contributes as an Advisor at BuyerAssist.io. Previously, Mark held the position of Senior Vice President, Global Customer Operations at Digital Realty. In addition to corporate roles, Mark is actively involved in education, serving on the Advisory Council for the Customer Experience Certificate Program at California State University - East Bay and on the Advisory Board for the Sales Trainer Academy and Certified Sales Trainer Program at Florida State University - College of Business. Mark holds a BS in Commerce with a focus on Marketing and International Business from the University of Virginia and attended UNSW.
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Boomerang
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Boomerang AI identifies your best customer advocates, monitors them for high-value triggers like job changes, recent renewals, etc, and automates the follow-up to build sales pipeline. The Only Job Change Tracking Tool that: - is 100% automated: Automate the tracking and follow-up based on job moments of your champions and key hires in your customers and target accounts. -is AI-powered Assign AI tasks such as cleansing the contact database, identifying absent buying committee members, and enhancing incomplete contact details. -has a data research team When AI fails, humans take over. Get much higher match rates and 95%+ accuracy to power high-quality pipeline plays.