Catalyst Software
Krista (Caiazza) Hoffman is a seasoned professional in customer experience and success, currently serving as Senior Vice President of Customer Experience at Integrate. Previously, Krista held advisory roles at Primary Venture Partners and advanced positions at Manychat as Vice President of Customer Experience and at Chartbeat as Vice President of Global Customer Success and Global Director of Customer Success. Earlier in Krista's career, leadership roles included Senior Customer Success Director for US East & EMEA, Customer Success Director for the East region, and Regional Manager of Client Services at Sailthru. Krista earned a Bachelor of Arts in Communications and Marketing from the University of Wisconsin-Milwaukee, with earlier studies at Rowan University.
Catalyst Software
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Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Catalyst integrates with all the tools you’re already using to provide one centralized view of customer data. Customer Success Managers can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.