Celfocus
Vanessa Santana is a skilled professional with extensive experience in service delivery and project management across multiple organizations. Currently serving as a Service Delivery Manager for B2B2X Solutions at Celfocus, Vanessa has held various roles including Service Manager and Team Leader. Previous experience includes working as a Project Manager and Business Intelligence Analyst at ALERT Life Sciences Computing, where Vanessa also served as a Service Delivery Expert and International Customer Service Representative. In academia, Vanessa was a PhD candidate and researcher at Faculdade de Direito da Universidade do Porto, where a Master's degree in Criminology was earned. Vanessa also completed a program in Neurolinguistic Programming (PNL) in 2016.
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Celfocus
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Celfocus delivers high-tech transactional solutions and products, consulting and technology services, system integration and managed services. Celfocus is a fast growing, global high-tech company with a reputation for developing and implementing successful projects and solutions that drive business value for the telecommunications industry.Theydevelop and implement technology solutions that help Communication Service Providers (CSPs) undergo Digital Transformation, by delivering a full fledge Telco Asset based on components that address CSPs’ most complex, mission-critical issues.Serving Clients in 25+ countries, Celfocus helps organizations transform their business in order to improve competitive positioning and ultimately their performance.