Jose Kihi

Customer Service Team Lead at Circular Economy Systems (CES)

Jose Kihi has worked as a Customer Service Team Lead at CES (Container Exchange Services) since 2022. Prior to that, they held the same position at Menulog Group Limited from 2021 to 2022. Jose also has extensive experience as a Team Leader in customer support lending at NAB from 2007 to 2021.

Jose Kihi attended St Andrews College Marayong from 2000 to 2005, although no specific degree or field of study was mentioned. In terms of additional certifications, they obtained the following: Foundational Support and three Messaging certifications from Zendesk in 2022, and Having Difficult Conversations: A Guide for Managers, Leadership Foundations, Managing Teams, and Teamwork Foundations from LinkedIn in 2021.

Location

Sydney, Australia

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Offices


Circular Economy Systems (CES)

We are proud to develop successful recycling schemes that drive the circular economy for beverage packaging. We specialise in building and growing Container Deposit Schemes (10c refund for eligible drink containers). Through our technology and our business services, we support the full lifecyle of drink containers, helping our scheme partners to recycle close to 10 million containers every day. We have a large in-house software engineering team using modern technology stacks to develop and support our products. As well as a suite of SaaS products, our range of business services includes accounting, payments, brand & marketing, materials trading, HR, customer service and support. CES was formed in 2017 as a joint venture between Lion and Coca-Cola Europacific Partners and has grown rapidly.  We are headquartered in McMahons Point, near North Sydney train station with beautiful harbour views. Our teams are passionate about our mission to ensure valuable materials are recycled and not wasted.  We provide an inclusive culture, hybrid and flexible working and career development to bring the best out in our people. Originally known as Container Exchange Services, we have rebranded to Circular Economy Systems to recognise our vision to be leaders in the transition to a circular economy. To find out more about us, our team and our mission, please visit our website and follow our LinkedIn page. If you want to work for a purpose- driven organisation, check out our job postings or email us at peopleandculture@cesystems.com.


Employees

51-200

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