Sean Flood

Senior Manager, Global Complaints at Coinbase

Sean Flood is an experienced professional in global complaints management and transformation programmes. Currently serving as Senior Manager for Global Complaints at Coinbase since July 2021, Sean previously held various roles at Vodafone from 2009 to 2021, including Transformation Program Manager and Transformation Programme Lead, overseeing the successful delivery of major programmes crucial to company strategies. Earlier career experience includes positions at BT Ireland and Dell, focusing on technical support and complaints resolution. Sean's educational background includes a high school degree from St Joseph’s CBS in Dublin.

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Coinbase

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Founded in 2012, Coinbase is a digital currency wallet and easy-to-use platform that enables people to purchase and sell cryptocurrency and access the broader crytoeconomy. Coinbase supports hundreds of cryptocurrencies, including bitcoin, ethereum, litecoin, and dogecoin. Coinbase’s mission is to increase economic freedom in the world. They aim to build a more fair, accessible, efficient, and transparent financial system enabled by crypto. Today, Coinbase serves approximately 103 million verified users, 14,500 institutions, and 245,000 ecosystem partners in over 100 countries as they work towards their mission of bringing equality of opportunity to the world by building an open financial system. Coinbase is guided by two principles: first, be the most trusted company in their domain. Second, create user-focused products that are easier and more intuitive to use. In addition to cryptocurrency, Coinbase also supports an NFT (non-fungible tokens) marketplace.