Cradle
Joel Frost has extensive experience in customer success and support roles across multiple companies. Currently, Joel serves as the Head of Customer Success at Cradle, having previously held positions such as Customer Success Specialist. Prior experience includes being the Customer and Service Provider Success Manager at Belong, and a Customer Success Specialist at EROAD, where Joel was pivotal in the post-sale experience for new customers. Additional roles include Customer Support Agent at Spark Ventures, Sales Team Leader and Telesales Specialist at Woosh Wireless, which provided a foundation in telecommunications and customer service. Joel's education was completed at Kelston Boys High School from 2007 to 2012.
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Cradle
Cradle helps your team talk to your customers, prospects and suppliers like humans, whilst showing you what's going on in those phone calls. Be a delight to talk to. Talk like humans.