DELTA Fiber
Barry Krouwel is an accomplished professional with extensive experience in workforce management. Since August 2012, Barry has served as the Senior WFM Manager at DELTA Fiber, leading the Planning & Analysis department responsible for capacity planning in customer service across various communication channels, including phone, email, chat, and WhatsApp. Prior to this role, Barry held multiple positions at Teleperformance Netherlands from August 2007 to September 2012, including Team Manager, Supervisor, Traffic, and Trainer, showcasing a diverse skill set in management and customer service operations.
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DELTA Fiber
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DELTA Fiber is a key telecom player in the Netherlands with DELTA and Caiway as commercial brands, offering broadband, television and telephony to both consumers and business.