Ai Tran

Customer Service Manager at Dragon Capital Group Limited

Ai Tran is a seasoned professional with extensive experience in customer service and operations management. Currently serving as Customer Service Manager at Dragon Capital Group Limited since December 2021, Ai Tran previously held the position of Operations Manager at Concentrix from September 2020 to December 2021. Prior roles include Customer Service Assistant Manager at Avery Dennison Label and Packaging Materials and Customer Service Supervisor, where Ai Tran managed a team of customer service executives and developed effective working instructions and SOPs. Experience also includes positions as Sales Apparel - Merchandiser at Nomura Trading and as Korean Sales Manager Assistant at YKK Vietnam, focusing on domestic sales and customer liaison. Ai Tran holds a Bachelor's degree in Apparel and Textile Manufacture from Ho Chi Minh City University of Technology.

Location

Ho Chi Minh City, Vietnam

Links

Previous companies


Org chart

No direct reports

Teams

This person is not in any teams


Offices


Dragon Capital Group Limited

Dragon Capital Vietfund Management is an established independent financial services group, based in Vietnam, with core activities in domestic and international, institutional asset management. Founded in 1994, Dragon Capital Group has long-standing investment experience in Vietnam and its surrounding south-east Asian region. Dragon Capital has been instrumental in introducing international standards of corporate governance and ESG professionalism as part of its long-term focus and commitment to the sustainable development of Vietnam’s emerging financial markets. Dragon Capital manages US$5.4billion (September 2023 unaudited) in assets. In addition to tailor made solutions for institutions and family offices, Dragon Capital has actively managed, Vietnam focused funds: VEIL is Vietnam’s largest dedicated offshore listed vehicles and Vietnam’s longest running fund. It is listed on the main board of the London Stock Exchange and a FTSE250 component. The company has a head count of 200 in teams focusing on origination, portfolio management and research, fund accounting and operations, legal, and client services. Dragon Capital maintains offices in Ho Chi Minh City and Hanoi (SSC registered) in Vietnam as well as Bangkok, Hong Kong (SFC registered) and the UK (FCA registered). Dragon Capital is committed to be a top class inter-mediator of capital by providing attractive returns to investors, value to companies, and a desirable workplace for employees. To perform these with absolute professionalism and integrity and driven by a long-term commitment to the sustainable development of the environment, society and economy of Vietnam.


Employees

51-200

Links