Colleen R.

Colleen R. is an accomplished technology professional with nearly two decades of experience in various technical operations and support roles. Since April 2014, Colleen R. has excelled at Dream Unlimited, progressing from Manager of User Experience in Technology Services to the current position of Director of Technical Operations. Prior to joining Dream Unlimited, Colleen R. held multiple roles at Heenan Blaikie from August 2002 to February 2014, culminating in the position of Senior Manager of IT, where responsibilities included overseeing daily IT department activities and managing a team of ten technology professionals. Colleen R. began the career as a Helpdesk Technician and advanced through roles including Helpdesk Supervisor and Helpdesk Manager, where recruitment and performance management were key responsibilities. Colleen R. holds a Bachelor of Commerce degree in Information Technology with a minor in Law from Ryerson University, achieved between 1995 and 1999.