Manager, Strategic Insights

About the Role

As a Product leader in the organization, you will own the roadmap that powers the seamless movement of money for our customers across the globe.  This includes the ways in which a customer can pay for sending money to their loved ones abroad, and all the many ways in which recipients can get and use those funds.  You will report into our Director of Product and work closely with engineering, finance, operations, compliance & marketing to build the fastest, most comprehensive & cost-efficient global money transfer service for the underserved.

As Lead Product Manager, you'll get to:

• Own a mission critical goal for the organization and determine the roadmap to achieve it
• Drive business initiatives from discovery through delivery and ensure that desired outcomes are achieved.
• Conduct efficient discovery for ambitious new product ideas, working with cross functional subject matter experts to determine impact, risks & product requirements
• Monitor metrics and customer feedback post-release to assess the success of an initiative and to iterate on solutions
• Provide clear visibility to the rest of the company regarding roadmap initiatives and short-term priorities

The ideal candidate will have:

• A Bachelors or Masters degree
• 6+ years of experience as a product manager, with 2+ years experience in a payments related role
• An owner mentality - you don't just work on projects, you own outcomes and efficient management of your squad to get to those outcomes
• The ability to make data driven decisions and communicate them clearly and succinctly to all audiences, from engineers, to peers, to executives
• Thorough organization and documentation skills – scale by clearly documenting strategy & requirements for the engineering team and other stakeholders in the company
• Experience in payment systems such as card payments, bank transfers, mobile wallets, and emerging payment technologies
• Experience gathering customer insights and translating them into world class customer journeys
• The ability to clearly outline and manage deliverables from other departments in the company to further your goals
• Deep empathy for customers, constantly putting yourself in their shoes to identify friction points and opportunities for improvement.

#BI-Hybrid #LI-Hybrid