Senior Sales Operations Manager

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.

Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.

Entrata Software, a leading provider of property management software solutions, is seeking a Sr. Sales Operations Manager to join our dynamic team. As the Sr. Sales Operations Manager, you will be responsible for optimizing sales processes, driving efficiency, and maximizing revenue through data analysis, system management, and strategic planning. This role will collaborate closely with sales, marketing, and finance teams to streamline operations and support the achievement of sales targets. The ideal candidate will have a strong background in sales operations, excellent analytical skills, and the ability to thrive in a fast-paced environment.

Responsibilities will include:

• Develop and implement sales strategies to drive revenue growth and improve sales productivity.
• Analyze sales data to identify trends, opportunities, and potential areas for improvement.
• Manage and optimize sales systems, including CRM and sales analytics tools.
• Collaborate with cross-functional teams to ensure alignment between sales, marketing, and finance initiatives.
• Create and maintain sales forecasts, pipeline reports, and performance dashboards.
• Act as a subject matter expert on sales processes and systems
• Develop training material and train sales teams on best practices, processes, and tools to enhance performance and efficiency.
• Develop & maintain new hire onboarding processes and documentation.
• Identify and implement process improvements to streamline sales operations and increase scalability.
• Monitor and analyze sales performance metrics to identify areas of success and improvement.
• Assist in the development of sales compensation plans and incentive programs.
• Provide regular reports and insights to senior management regarding sales performance and trends.

Minimum Qualifications:

• Bachelor's degree in business, marketing, or a related field.
• 8+ years of experience in sales operations or a related role.
• Proficiency in CRM systems and sales automation tools.
• Strong project management skills.
• Strong analytical skills with proficiency in Excel or similar tools.
• Excellent communication and interpersonal skills with a focus on collaboration and problem-solving.
• Self Starter, sound decision making skills, and a strong focus on attention to detail.
• Ability to thrive in a fast-paced, dynamic environment.

Preferred Qualifications:

• Experience with Salesforce or other CRM systems.
• Experience with Groove or other Sales Engagement platforms.
• Experience with onboarding and training.
• Knowledge of property management or real estate industry.
• Advanced degree in business, analytics, or a related field.
• Experience working in a software-as-a-service (SaaS) environment.