First Command Financial Services
Brian Harrison serves as the Director of User Experience and UX Consultant at First Command Financial Services, Inc., specializing in user-centric design to enhance customer interactions in the bank's call center. In addition, Brian is an Adjunct Instructor at Texas A&M University-Commerce, teaching an Intro to UX course that covers essential aspects of user experience. Previously, Brian held multiple roles at Sabre Corporation, culminating as Director of the Design Consulting Group, overseeing UX design teams and driving product innovation while aligning with organizational goals. Brian's career also includes experience as a Creative Lead at Capital One Auto Finance, managing web development projects to optimize user engagement. Brian holds a Bachelor of Science in Communication Arts from Texas A&M University-Commerce.
First Command Financial Services
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First Command Financial Services, Inc. coaches their Nation’s military families in their pursuit of financial security. Since 1958, First Command Financial Advisors have been shaping positive financial behaviors through face-to-face coaching with hundreds of thousands of client families.