BEHAVIORAL INTERVENTIONIST PROGRAM MANAGER
Job Category: Behavioral Interventionist Program
Job Status: Full-time
Reports to: President of Behavioral Services
Administrative Leadership & Management
- Provide oversight, supervision & leadership for the BI Program
- Ensure program activities are consistent with FAC's mission/values
- Employee & team satisfaction
- Monitor workload of Coordinators
- Provide supervision for Coordinators; allowing staff input & case consultation
- Complete employee evaluations
- Ensure training requirements are met for all BI staff
- Work with Regional Director to maintain/monitor client referrals & waitlists, matching new clients with staff & hiring projections
- Ensure reporting & procedural requirements are consistent & accurate
- Assign new referrals
- Assign new BIs to BI Coordinators
- Completion of assessments/referrals
- Review/approve assessments, renewals, quarterlies, updates, progress notes
- Ensure Critical Incident Report & Review Forms are submitted properly
- Provide support to staff during Out-of-Home Investigations
- Assist Family Coordinators & BI Coordinators with home visits & follow-up meetings
- Attend meetings, court, conferences, trainings
- Communication with direct supervisor re: services delivered, concerns/questions
- Contribute towards agency culture, cultural competency, performance improvement outcomes
Administrative/Performance, Quality & Improvement (PQI)
- Help implement/lead a quality improvement process, for systems/process improvement & personnel growth
- Collaborate on PQI/QA processes, barriers & modifications to ensure the effectiveness of the program
- Regularly review file & shift note audit results with the QA Coordinator
- Review/approve non-critical incident reports & client documentation
- Ensure all procedures, documentation & communication are followed during Critical Incidents
- Be part of coordinated efforts to assist clients & maintain Council on Accreditation & contracts standards for maximum effectiveness
- Work with other departments to ensure payroll processes are accurate
- Track Behavioral Program hours provided according to funding guidelines
- Provide required information for LINC & VOCA billing
Qualifications & Preferred Skills
- BA/BS (MA/MS preferred) in social work, psychology, public administration, or related human services field + 2 years non-profit social service agencies + 2 year as supervisor
- Core understanding of child welfare practice/policy
- Resourcefulness in setting priorities, creating efficiencies, guiding investment in people & systems
- Strategic thinker
- Commitment to principles of support & advocacy for foster & adoptive families
- Aptitude to advocate for positive outcomes within multi-disciplinary, diverse, dynamic professional teams
- Strong verbal & written communication skills
- Leadership, team management, interpersonal skills; quickly establish rapport & build trust
- Flexible, adaptable, self-starter; multi-tasker, detail-oriented while meeting all deadlines
- Experience with marginalized communities + nuanced understanding of systemic oppressions
- Travel required to attend or present trainings/meetings
Compensation & Benefits
- Compensation commensurate with experience
- Comprehensive benefits package including:
- Highly-competitive health plan
- Health Reimbursement Account with generous employer contribution
- Life insurance & long-term disability provided at no cost to employee
- Voluntary life & short-term disability options available
- 403(b) retirement plan with up to a 6% employer match
- FSA with medical expense & dependent care options
- Employee Assistance Program
- Generous PTO + holidays
FAC does not and shall not discriminate on the basis of race, color, religion, gender identity, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its programs or services. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and members.
Employee Name Printed: ____________________________
Employee Signature: _______________________________ Date: _______________________