An Hai Nguyen

Senior Customer Experience Analyst at GM Financial

An Hai Nguyen is a seasoned professional with a diverse background in customer experience analysis and quality control, currently serving as a Senior Customer Experience Analyst at GM Financial since October 2021. Previously, An Hai worked at Alcon as a Quality Control Analyst, where responsibilities included implementing verification and validation tests and ensuring compliance with regulatory guidelines. An Hai's earlier experience includes roles at Pfizer as a Scientist and Senior Research Associate, focusing on metabolic pathways in diabetes and conducting in vivo studies. An Hai also gathered foundational experience as an Animal Technician III at the University of Texas at Arlington and as a Pharmacy Technician at Harris Methodist Fort Worth. An Hai holds a Master's degree in Data Science from Southern Methodist University and a Master's of Science in Biomedical Engineering from The University of Texas at Arlington.

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GM Financial

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General Motors Financial Company, Inc. is a financial services arm of General Motors. The company is a global provider of auto finance, with operations in the United States, Canada, Europe, China and Latin America. The company is headquartered in Fort Worth, Texas.


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