HDI Inc.
Liz is the President of HDI Local Chapters. She has been involved with the local chapters for over eight years and has a passion for growing the community. Liz is committed to helping the 30+ HDI Local Chapters across the US bring the knowledge, experience, and networking opportunities from HDI Conferences to the local communities.
LIz is also the KCS Manager at Motive. She has been a KCS practitioner for over 15 years, helping organizations become more efficient by creating a knowledge sharing culture. Liz has guided organizations to save millions of dollars in support costs through KCS. Liz holds multiple industry certifications including ITIL, KCS Principles, and Problem Management. She is an HDI Certified Instructor and an HDI Top 25 Thought Leader in 2023.
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HDI Inc.
HDI became the first professional association created for the technical support industry.