Alma
Joseph A. has extensive experience in customer service and operations, currently serving as a Customer Experience Associate at Alma since August 2023. Previously, Joseph worked as a Service Operations Associate at Zocdoc from July 2022 to August 2023, and as a Vendor Relations Coordinator at Confetti from May 2021 to December 2021. Joseph's background includes a role as a Business and Communications Specialist at Meero from August 2019 to January 2021, and as a Customer Service Representative in Ecommerce at Jonathan Adler between February 2017 and August 2019. Earlier experience includes managing the front desk and training associates at Exhale Spa from July 2011 to January 2018, as well as serving as a Specialist at Apple from April 2006 to May 2011.
Alma
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At Alma, they're making it easier for consumers to access high-quality, affordable mental health care by supporting providers in building thriving private practices. They believe that when therapists have better resources, they’re able to provide better care to their clients. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Their consumer experience is designed to empower people in their search for mental health care, offering multiple pathways and individualized support, if and when someone needs it. They’ve raised $40.5M from incredible investors like Insight Partners, Tusk, Primary, Optum Ventures, and First Round and were named one of Fast Company’s Most Innovative Companies in Health in 2020.