HSL Helsingin seudun liikenne
Eeva Jakobsson possesses extensive experience in customer experience management and communications, currently serving as a Customer Experience Manager at HSL Helsingin seudun liikenne since January 2010. Key responsibilities include leading customer engagement projects, enhancing communication channels, and developing processes for customer interaction and feedback. Jakobsson's background includes roles such as Project Manager, overseeing communications for new information systems, and Communications and Services Specialist, focused on strategy development and service design. Prior experience at YTV Pääkaupunkiseudun yhteistyövaltuuskunta involved marketing and communication planning. Eeva Jakobsson holds a Master's Degree in Business/Corporate Communications from Aalto University and multiple degrees in marketing and communication from various institutions, underscoring a robust educational foundation in their field.
HSL Helsingin seudun liikenne
HSL Helsingin seudun liikenne vastaa 66 prosentista Suomen joukkoliikennematkoista. HSL:llä on tärkeä rooli pääkaupunkiseudun asukkaiden arjessa: meidän liikenteessämme tehdään yli miljoona matkaa päivittäin bussilla, junalla, metrolla, ratikalla tai lautalla. Liikevaihtomme on noin 600 milj. euroa vuodessa. Meitä joukkoliikenteen ammattilaisia on reilu 400 ja olemme ylpeitä työstämme. Liity joukkoomme kehittämään helppoa, toimivaa ja luotettavaa Helsingin seutua. HSL Helsinki Region Transport is responsible for about 60% of all public transport journeys in Finland. HSL plays a key role in the everyday lives of the metropolitan area residents: every day, over one million journeys are made on our bus, train, Metro, tram and ferry services. Our annual turnover is about 600 million euros. HSL employs over 400 public transport professionals that are proud of their work. Join us to develop well-functioning Helsinki region with reliable services for easier everyday life.