Hiring

Digital Field Service Technician

Operations · Full-time · Lubbock, United States

Job description

HonorBuilt thrives on complex jobs and large-scale deployments. We intimately understand not only restaurant POS systems but also the innerworkings of today’s modern restaurants. How? Because we work with some of the most technically advanced brands and are in restaurants every single day.

Our team is looking for an individual to fill the position of Digital Field Service Technician in the North West Texas region. The position ranges from installation for Point-of-Sale and other hardware in a restaurant or retail environment along with Wellness Visits and maintenance checks. The position is full-time. We also offer health, dental, vision, life, short and long term disability, 401K contribution, and a company vehicle.

The approximate region covers as far north as Amarillo and south as Midland/Odessa. An ideal candidate would be located in Lubbock, TX.

Qualifications:

This position requires weekly travel with company vehicle within a market.

  • Some weeks it requires daily driving to cover all restaurants in a certain market
  • Basic Windows OS and Microsoft Office knowledge Technical troubleshooting abilities
  • Valid REAL ID-compliant Driver's License
  • Ability to pass Criminal Background Checks
  • Ability to pass pre-hire drug testing and on-going random drug testing
  • Must have experience working with basic hand tools and drills

Bonus Qualifications:

  • Restaurant or related customer service field experience
  • Point of Sale System Exposure/Experience
  • CAT-5 cabling experience
  • Knowledge of configuring a network system

Physical Requirements:

  • Ability to walk distances up to a half mile
  • Ability to work while standing on concrete surface continuously 8-10 hours – Frequently
  • Ability to work while bending, squatting and kneeling - Frequently
  • Ability to work while extending your arms/hands overhead - Frequently
  • Ability to sit in automobile, train or airplane for extended period of time - Frequently
  • Use of small electric, cordless and hand tools - Frequently
  • Climbing and work on ladders up to 12 feet – Frequently
  • Lifting objects up to 100 lbs - Occasionally

Benefits:

  • Company Vehicle
  • Health, Dental, Vision, and Life Insurance
  • PTO
  • 401K

Please do not call in regards to your application status. Due to the high volume of applicants we receive, we are unable to answer all requests. Our team will reach out once your application is reviewed.

Internal Job Title: DFS Technician


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HonorBuilt

HonorBuilt is the nationwide technology deployment and support partner quick service and fast-casual restaurant brands choose to open new restaurants, scale quickly and execute confidently. For nearly 20 years, we have thrived on complex, large-scale projects and 24/7 on-demand support. Our talented, full-time specialists integrate seamlessly into franchise operations and simplify projects with a single partner. We work with some of the most technically advanced brands and are at restaurant locations across the US, Canada, and Puerto Rico, solving problems every day. Visit honorbuilt.com for more information. Services include new restaurant openings, structured wiring, technology refreshes, hot spare programs, on-demand site visits, and a high-availability US-based contact center. We serve both national franchisers and franchisees with 20 or more locations. We partner with leading suppliers of POS equipment, networking equipment and digital signage on their most complex roll-outs. High-visibility, "must succeed" projects are our forte.