Diana Jennings

Diana Jennings has extensive experience in customer experience and product management, primarily within IBISWorld since May 2016, where roles have included Director of Customer Experience, Senior Global Product Manager, and Senior Manager of Client Services. In these positions, Jennings has led customer experience strategy, enhanced client relationships, and driven product development by collaborating with cross-functional teams. Prior experience includes account representation at Groupon and sales and marketing roles at Nordstrom and Youth Marketing Connection, showcasing a solid foundation in client engagement and brand promotion. Diana Jennings holds a Bachelor of Arts degree in Professional Writing from Miami University.