Tim Ummels

Tim Ummels has a robust career at ING, starting as a 2nd Line Support Specialist and advancing to multiple leadership roles, including Chapter Lead Pega and Central Product Owner Pega, where responsibilities encompass overseeing PEGA implementation and enhancing customer journeys in Wholesale Banking. Tim's experience includes managing teams across various support areas, such as Incident Management and Vantage Support, and delivering software solutions for business partners. Tim holds an Ing. degree in Information Engineering from the Amsterdam University of Applied Sciences and has foundational education in communication from the University of Amsterdam, alongside secondary education at OSG Echnaton.