IntouchCX
Jason Black possesses extensive experience in information security, currently serving as the Senior Vice President of Information Security at IntouchCX. Previously, Jason held multiple leadership roles, including Vice President and Senior Director of Information Security at IntouchCX. Prior to that, Jason worked as a Security Architect at Bold Commerce and managed security operations at Above Security, where roles included Manager of Security Operations Centre and Information Security Architect. Jason began a career in customer service at Convergys as a Customer Service Representative.
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IntouchCX
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We’re revolutionizing the global customer experience across all industries, delivering innovative, value-driven customer care solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize your CX through our data-driven and brand-specific approach. By delivering actionable insights, we drive team performance and ROI alignment to meet your strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with your brand. Our track record speaks for itself and our long-standing relationships speak to our performance. We are IntouchCX. Where a global footprint meets a local presence. Where scale meets soul. Where expertise meets energy. Where reliable meets relatable. Where professional meets personal. Where inspiration meets execution. Where your world meets our world. We challenge assumptions. Redefine partnership. Disrupt convention. And boldly lead our clients, our people, and our industry toward a reimagined future.