ISS
Manuel Luis is a seasoned professional in customer service management with extensive experience spanning multiple companies. Currently serving as a Customer Service Team Lead at ISS A/S since August 2022, Manuel previously held the position of Customer Service Representative Supervisor at SES Group from April 2005 to the present. From June 2012 to August 2022, Manuel worked at CBRE as a Customer Service Officer and also functioned as a FOH Supervisor. Earlier experience includes a role as Customer Service Officer at Norland Facilities Service from July 2010 to June 2013. Manuel holds a degree from London South Bank University, earned between September 2012 and July 2015.
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ISS
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The ISS Group was founded in Copenhagen in 1901 and has grown to become one of the world’s leading facility services companies. ISS offers a wide range of services such as: Cleaning, Catering, Security, Property and Support Services as well as Facility Management. Global revenue amounted to DKK 79.9 billion in 2017 and ISS has close to 500,000 employees and activities in more than 77 countries across Europe, Asia, North America, Latin America and Pacific, serving thousands of both public and private sector customers.