iwoca
Jenny Pomp has a strong background in customer success and service management, currently serving as the Head of Customer Success at iwoca since February 2019. Prior roles at iwoca include Team Lead, Account Manager Team Lead, Client Onboarding Team Lead, and Client Onboarder. Previous experience includes work at Booking.com as a Customer Service Specialist and participation in a Team Leader Development Program from December 2016 to February 2019. Jenny began their career at Byron Hamburgers, where roles included Front of House Trainer, Supervisor, and Waitress from March 2012 to December 2016. Jenny holds a Bachelor's Degree in International Tourism, Hospitality and Leisure Management from London South Bank University, earned in 2016.
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iwoca
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We want small business owners to spend less time on paperwork and more time running their businesses. When small businesses go to their banks for finance they face long waits, endless forms and absurdly rigid criteria. That means most of the UK's 5.5 million small business owners spend more time than they need to checking boxes and filling out forms.