Deborah Fagan

Senior Customer Experience Manager at Kalkomey Enterprises, LLC

Deborah Fagan is currently the Senior Customer Experience Manager at Kalkomey Enterprises, LLC. Prior to this role, Deborah worked as a Customer Service Supervisor at World Ventures and as an Office Manager at Walnut Street Clinic. With a background in managing offices and customer service teams, Deborah is experienced in creating and implementing training modules, managing KPIs, and ensuring best in class service for customers. Deborah also has experience in billing, collections, and credentialing within medical practices and healthcare organizations. Deborah is currently pursuing education at Collin College.

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Kalkomey Enterprises, LLC

Kalkomey is a provider of online recreational safety education, certifications and cloud-based agency management solutions. The company serves both outdoor enthusiasts and state and local government agencies in all 50 U.S. states, as well as Australia, Canada, Guam, Mexico, New Zealand, Puerto Rico and the United Kingdom. Through its modernlearning management system, Kalkomey delivers regulatory-approved safety education courses and certifications for a broad spectrum of outdoor recreational activities, including boating, hunting, snowmobiling, ATVs and scuba diving, among others. Each year, the company trains and certifies nearly one million outdoor enthusiasts. Additionally, Kalkomey’s agency management solutions enable state agencies to drive greater operational efficiencies of key workflows from licensing and registration, to certification and event management, to compliance and reporting. Through the integration of its online safety education and agency management solutions, Kalkomey is able to deliver a single platform for recreational safety management that makes outdoor recreation more accessible, drives recreational activity participation and increases civic engagement.


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51-200

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