Amara Oleson-Richards

Amara Oleson-Richards is an experienced professional in customer success and onboarding, currently serving as the Head of Customer Onboarding at Klaviyo since December 2018, where responsibilities include building a world-class onboarding experience and monitoring project progress. Previous roles include Manager of Customer Success at Threat Stack, Inc. and Rapid7, where notable achievements included exceeding renewal and expansion booking goals. Amara began the career as an Account Manager at SnapApp, focusing on strategic account management and business development, and held an Account Executive position at TechTarget, generating significant revenue. Amara's career began in the service industry as a bartender at The Raw Bar, and academic qualifications include a BSBA in Marketing from Bryant University.