KMS Lighthouse
Erez Kreda has held various roles throughout their work experience. Erez started their career at Verint-Systems as a Software Programmer in 2001 and then moved on to Aman Group as a Project Manager in 2002. In 2009, they joined AIG as a Technology Specialist, where they stayed until 2015. Erez then worked at Armeron as a Solutions Architect & Manager Team Lead from 2015 to 2017. Erez then joined LogChain as a Chief Technology Officer in 2017 and remained in that position until May 2021. Currently, Erez is the Chief Technology Officer at KMS Lighthouse, where they have been since July 2019.
Erez Kreda holds a Bachelor of Science degree in Computer Science from The College of Management Academic Studies. Erez also has a Bachelor of Business Administration degree in Business Administration and Management from the same institution. In addition, Erez has obtained certifications as a Certified Mobile Application Developer from IBM, and MCP, MCPD, MCTS certifications from Microsoft.
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KMS Lighthouse
KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. We use advanced technologies and take an innovative approach to build knowledge management solutions. Our knowledge system boosts productivity and efficiency with a powerhouse of digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. We have a SaaS knowledge management system with native integrations to social media, product catalogs, operational systems, chatbots, virtual assistants, and open API integrations with your existing applications such as CRM, ticketing, and help desk. Lighthouse offers a rewarding KM experience for both customers and employees alike, improving loyalty and satisfaction. What’s more, we’ve built the system so that your entire team can easily navigate through it in their natural language, and adopt it effortlessly without training. Lighthouse simplifies communications, elevates customer and agent experiences, engages and inspires people. Happy agents, happy customers.