Human Resources Generalist

STARLING COMMUNITY SERVICES IS DEDICATED TO SUPPORTING COMMUNITIES WHERE EVERYONE EXPERIENCES MENTAL WELLNESS, OPPORTUNITIES FOR EMPLOYMENT, A PLACE TO CALL HOME, AND A SENSE OF BELONGING.

To better serve the diversity of our community, the agency is committed to embedding anti-racist, anti-oppressive practices, and perspectives into the fabric of our organization. We have implemented mandatory antiracism training, we are actively building safe spaces to host brave conversations for learning, and we are fostering a culture of belonging for all, but especially BIPOC, 2SLGBTQIA+, historically and presently marginalized individuals and communities.

There is one Full-Time contract Human Resources Generalist position available starting on March 10, 2025, and ending on January 01, 2027, working 37.5 hours per week.

Your Role:

Provides Human Resources services to leaders and employees of Starling Community Services.  Provides support and guidance to leaders and employees in relation to recruitment, employee engagement, policy and procedure interpretation and compliance. Advises and supports leaders and employees using a strength based and solution focused approach in problem solving. Supports leaders and employees to role model and implement anti-racist and anti-oppressive practices.  Manages employee health-related claims such as WSIB, STD, LTD, Pregnancy and Parental leaves. Assists the Manager in assessment, co-ordination, preparation, and presentation of training activities. Prepares, writes and preliminary scores job descriptions and maintains the job evaluation system.

Tasks:

Human Resources Consultation and Support:

1. Researches a variety of topics and legislation in relation to human resources issues and practices and makes recommendations to HR Director and leaders.

2. Provides leaders and employees with information related to organizational policy interpretation and compliance.

3. Supports leaders and employees to role-model and implement anti-racist and anti-oppressive practices.

4. Advises and supports leaders to implement responsive leadership tools, and strategies to enhance employee relationships.

5. Advises and supports leaders and employees using a strength based and solution focused approach in problem solving.

6. Communicates changes to organizational policies and procedures.

7. Consults with legal counsel to mitigate potential risk to the organization.

Recruitment:

1. Works with Equity Leader to closely examine intersectionality of equity strategy and recruitment strategy; makes recommendations for modifications and prepares and writes revisions for job postings and job description files.

2. Assists leaders in the screening and recruitment of employees as required.

3. Responds to and redirects employment inquiries to appropriate departments.

4. Conducts information interviews with potential employees as requested.

5. Assists leaders with the preparation of online forms related to HR and payroll.

Job Evaluation:

1. Assists leaders with the development and writing of job descriptions.

2. Maintains and updates the job description files.

3. Facilitates the job evaluation process maintaining records of evaluated and non-evaluated positions.

4. Co-ordinates job evaluation meetings and maintains electronic record on the JobChart system.

5. In consultation with Director, provides preliminary scoring of new or revised jobs.

6. Provides follow-up administrative activities resulting from evaluation outcomes.

Occupational Health and Safety:

1. Recommends and implements improvements to the Health and Safety practices to ensure compliance with legislation.

2. Manages Workplace Safety and Insurance Board claims and communicates with Payroll to ensure that all claims are processed and monitored.

3. Co-ordinates modified work programs for WSIB claims.

4. Assists employees in making STD, LTD, claims and preparing for Maternity, Parental leaves.

5. Manages the disability process for leaders and employees, including a return-to-work program.

6. Communicates with representatives of the Group Benefits Provider regarding disability claims to resolve problems and share information.

7. Ensures that health and safety records are established and maintained in accordance with legislation.

8. Provides guidance and acts as a resource to the Health and Safety Committees as required.

9. Responsible for the administration of the Employee and Family Assistance Program (EFAP), updating and distribution of electronic brochures.

10. Enters and maintains employee occurrence reports including case, incident, accident, and treatment information.

11. Works with leadership teams to ensure that each site has the appropriate number of certified first aid and CPR trained employees.

12. Works with leadership teams to ensure that each site has the appropriate certified health and safety representatives.

Training and Development:

1. Co-ordinates and assists with orientation session presentations for new employees.

2. Conducts orientation presentations.

3. Assists leaders to identify and assess employee training and development needs.

4. Assists the Director in the development of curriculum, preparation for and delivery of internal training initiatives.

5. Assists leaders to identify and secure external instructors when necessary.

6. Co-ordinates agency employee engagement and recognition events.

Administration:

1. Responsible for maintaining and updating the agency Policy and Procedures electronic manual and informing employees of changes to such.

2. Makes revisions to existing policies and prepares initial drafts of new agency policies in consultation with the Director.

3. Assists with Personnel file maintenance.

4. Drafts and processes a variety of documents such as letters, memos and reports, ensuring legal requirements are met.

5. Maintains all Human Resource reference materials.

6. Assists leaders in meeting personnel file requirements for licensing and accreditation.

Your Talents and Experience:

Four years of experience in a Human Resources environment. A certified human resources designation is an asset. Previous experience in the delivery of employee training and development initiatives an advantage. Knowledge of human resources practices, labour law, Health and Safety/WHMIS legislation and Employment Standards Act.  Alignment with the agency’s commitment to antiracism and anti-oppression and able to build authentic relationships with front-line staff, leaders, team members and community partners. Proven ability to achieve high levels of customer service with adaptability, flexibility, and resiliency to manage quickly evolving needs of leaders and staff. Highly developed verbal and written skills; works collaboratively with cross-functional teams.  Proficiency in Microsoft Word, Excel, PowerPoint, and intimate working knowledge of the Internet.  Experience working with Human Resource Information Systems an asset. 

Lead with Integrity: Provides support to leaders, staff members, and co-workers under varying circumstances. Acts as a guide who positively influences others.

Knowledge: Possesses knowledge of legislation in relation to human resources issues. Ability to apply this knowledge and its relevance to Lutherwood leaders and staff.

Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas and solutions.

Non-Judgemental: Approaches staff concerns from a place of understanding and non-judgement. Shows empathy when dealing with sensitive HR related matters.

Continuous Learning: Commitment to adaptability as processes and procedures evolve over time. Embracing technology and the transition to offering more virtual services.

Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.

What’s in it for you?

• Rate of Pay: At Starling Community Services all salaries are categorized under a series of "bands" determined during our job evaluation process. When determining rate of pay for external hires, a candidate’s past related experience will be taken into consideration along with where others with similar experience currently fall within the band.

• Note: most new team members will start between the starting salary and the mid-point of the range.

• Job Band H (hourly wages): Min - $28.65, Mid - $31.10, Max - $35.27

• A positive work culture, inclusive workplace policies, and employee wellness initiatives.

• Eligible to join the HOOPP defined pension plan on a voluntary basis. We offer our employees the security and peace of mind that comes with enrollment in a defined pension plan with the Heath Care of Ontario Pension Plan (HOOPP). We understand the importance of financial well-being and believe that a strong pension, like HOOPP, recognizes our employees and provides a stable foundation for their future as part of the overall compensation package.

• Access to our Employee and Family Assistant Program which provides free and confidential counselling, resources and services.

• 3 Weeks paid vacation (pro-rated to start date and hours for position; accumulated bi-weekly) + 15 hours of personal time per year.

• Paid sick time (pro-rated to start date and hours for position; accumulated monthly) to a maximum of 300 hours.

• 11 paid holiday benefits per year plus a floater day.

• Discounted GRT passes through membership with Travel Wise.

• Employee Referral Incentive Program.

• Agency Orientation and Training modules.

• Professional development and tuition reimbursement opportunities.

• Responsive Leadership Training Program (leadership positions only).

• Staff appreciation events.

If you are community-focused and share our values and antiracism commitment, we want you to grow with us. Please submit your application through BambooHR, in confidence, no later than 4 pm on February 17, 2025.

This is an internal and external posting.

The Agency requires all employees to obtain a Police Vulnerable Sector Check prior to commencing employment. We require certain positions to obtain a Medical Certification.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don't have every single requirement and the exact level of experience listed in our description, but the skills and experience needed for the role still resonate with you, please consider applying.

If you require any support with submitting your application, or through the interview process, please contact the Human Resources department at hr@lutherwood.ca or by calling 519-707-1958 ext. 1247.