Kaitlyn Nagy

Customer Experience Manager at Michaels

Kaitlyn Nagy has experience as an Assistant Graphic Designer at Moe Mind Designs from October 2019 to January 2020. They collaborated with staff to complete projects and worked with equipment like industrial printers, vinyl, and laser-cutting machines. Currently, at Michaels Stores since November 2021, Kaitlyn is serving as a Customer Experience Manager. In this role, they train new employees, assign tasks to associates, provide tailored mentorship, increase customer awards sign-ups, and resolve issues promptly to ensure customer satisfaction. Additionally, they have experience as a Sales Team Member with similar responsibilities at Michaels Stores.

Location

Mississauga, Canada

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Michaels

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Michaels Stores, Inc., doing business as Michaels, is the largest American arts and crafts retail chain that currently operates more than 1,262 stores as of May 31, 2014.


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Employees

10,000+

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