Ken Shields

Director of Customer Experience at NativePath

Ken Shields has a diverse work experience spanning several roles and industries. Most recently, they served as the Director of Customer Experience at NativePath, a whole-body health and wellness company. In this role, they helped people improve their health through ancestral wisdom and modern science.

Prior to this, Ken worked at StayWell (now Krames) for nearly two decades. Ken held the position of Vice President, Customer Experience & Operations, where they were responsible for overseeing customer service, contact center, and publishing operations. Ken also managed the procurement and fulfillment of wellness devices for the Population Health market.

Before their time at StayWell, Ken worked at Prudential Financial for fifteen years. Ken held various roles, including Senior Life Underwriter, Customer Service Manager, and Process Manager.

Overall, Ken Shields has an extensive background in customer experience, operations, and leadership, with a focus on healthcare and wellness industries.

Ken Shields has a Bachelor of Science (B.S.) degree in Business Administration and Management from the Fox School of Business at Temple University.

Location

Philadelphia, United States

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NativePath

1 followers

NativePath is a wellness company (and way of life) co-founded by Dr. Chad Walding, DPT. It all started in 2010 when Dr. Chad began paving a path to better health—clearing it of the modern-day roots and rocks and stumbling blocks that get in the way of healthy living (think: sugar, preservatives, artificial foods and sweeteners…). His love for nutrition quickly evolved into hosting paleo seminars with his wife, building a Facebook Community of over 100,000 people, and curating a line of top-notch supplements—free of all the fake stuff, sourced with integrity, and backed by science.


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51-200

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