Spencer Pranger

Spencer Pranger is a seasoned professional with extensive experience in incident response and technical support. Currently serving as a Senior Incident Response Manager at NetDocuments since August 2018, Spencer excels in resolving customer concerns through effective escalations practices and meticulous record-keeping of escalation progress. Previously, Spencer held roles as Incident Response and Escalations Manager and Product Support Engineer at NetDocuments, providing internal support for product-related issues. Prior experience includes a position as Sr. Help Desk Analyst at CHG Healthcare Services, where Spencer offered comprehensive support for software and hardware requirements. Spencer holds a Bachelor of Science in Integrated Studies from Utah Valley University and a high school diploma from Timpanogos High School.