Omnilinx
Anna Kosheva is an accomplished professional with extensive experience in customer success, project management, product management, and finance. Currently serving as the Head of Customer Success at Omnilinx, Anna excels in delivering results while leading teams to solve complex problems. Past roles at Omnilinx include Product Manager for Cloud PBX and Configuration & Onboarding Manager, where Anna demonstrated expertise in cloud software and service management. Prior to Omnilinx, experience includes roles at VEM Technology and Irma Pro Ltd./Success BG Ltd. in finance and sales, showcasing a strong foundation in financial operations and high-level system consultancy. Anna holds a Master's degree in Marketing and a Bachelor's degree in Public Administration from the University of National and World Economy, complemented by a high school diploma in English Language and Literature.
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Omnilinx
Are you looking for an ⭐ omnichannel customer service platform ⭐ that simplifies and streamlines your customer service operation for better customer experience? What about one where agents have better visibility and ease of management, without the need to waste time switching between multiple platforms or deal with errors within different systems? If yes, then you're looking for Omnilinx! Omnilinx supports different communication channels where agents are able to view conversations happening simultaneously. ✅ Phone ✅ Web chat ✅ Facebook Messenger ✅ Email & Ticketing ✅ Internal chat ✅ Viber ✅ SMS No matter what industry you're in – ecommerce, banking, healthcare, transportation, media, retail - omnichannel customer service is becoming increasingly important. With the Omnilinx platform, companies can scale up their customer service operations with minimal staff increase, while providing better customer experience than ever before. 👍 Turn visits into sales and customers into long-term clients - get in touch with us today.