Jessica Castro

Jessica Castro is a seasoned professional with extensive experience in customer success, e-commerce, and sales management. Currently serving as an Analista de Customer Success Pl at Onfly since August 2022 and as an Analista de E-commerce e Marketplace at Wine Trader, Jessica is responsible for developing online content, managing product listings, and executing digital marketing campaigns. Prior roles include Relationship Manager for B2B customer success at DigCoop Marketplace, where Jessica managed implementation teams, as well as Inside Sales Analyst at Bem Viver Centro Integrado de Saúde, focusing on converting marketing efforts into sales. With a solid background in team management as a Supervisor of televendas at Mundiale and telemarketing at AlmavivA do Brasil, Jessica has demonstrated expertise in operational efficiency and team development. Educated at PUC Minas, Jessica holds a degree in Law with a focus on Procurement and Contract Management.