Herlan Restrepo Gomez

Herlan Restrepo Gomez currently holds a position in Customer Care at Orus since February 2024. Prior experience includes serving as Customer Care Manager Channels at Partoo from April 2023 to February 2024, where the focus was on enhancing visibility and customer acquisition for local businesses through a comprehensive SaaS platform. Before that, Herlan worked at Lydia, initially as a Customer Care Specialist and later as a Customer Satisfaction Expert from September 2021 to April 2023. At BNP Paribas Securities Services, from September 2019 to September 2021, responsibilities included managing external supplier relationships, overseeing contracts and service level agreements, and supporting project governance and agile transformation. Additional experience includes a marketing and public relations internship at Falkirk Community Trust in mid-2019. Herlan holds a Master’s degree in International Business Strategy from OMNES Education and a Bachelor’s degree in Applied Foreign Languages from Université Paris-Est Créteil.