Pastdue Credit Solutions
Paul Le Poidevin serves as the Head of Operations at Pastdue Credit Solutions Ltd since December 2017, where responsibilities include managing quality, risk, compliance, and HR, alongside overseeing key client BPO and recoveries contracts. Expertise includes knowledge of FCA rulebooks such as CONC, SYSC, and DISP, with a focus on developing policies and procedures that adhere to regulatory requirements. Additionally, Paul leads the maintenance and reporting of the Enterprise Risk Management framework and serves as Data Protection Officer, managing ISO accreditations. Prior to this role, Paul held the position of Head of Customer Operations at Arvato Financial Solutions from December 2005 to November 2017. Paul completed a MA Hons in Russian Language and Literature at The University of Glasgow from 1991 to 1996.
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Pastdue Credit Solutions
We have 300+ employees who work for the UK’s market leading companies including energy, water, telecoms and financial service providers. We also provide services to government departments and other organisations. We are authorised and regulated by the Financial Conduct Authority and registered members of the Credit Services Association. Our services and solutions include: - Contingency based debt collection, - absconded customer tracing, - resolution and rehabilitation services, - business process outsourcing (BPO) and, - early arrears and white label solutions to completement our client’s strategies. We pride ourselves in providing bespoke economically viable solutions that deliver superior results for our clients. We established our business on an outstanding reputation which is why we place reputation first! Our business operates to the below accreditation and certification standards: - Investors In People: Gold - ISO9001:2015 (Quality Assurance) - ISO14001:2015 (Environmental Management) - ISO45001:2018 (Health & Safety Management) - ISO27001:2013 (Information Security) - BS18477 (Inclusive Service Provision) If you are interested in a career with us please visit www.pastduecredit.co.uk or send your CV to recruitment@pastduecredit.co.uk