PAYBACK
Eva Milicic has a strong background in customer service and management. Eva currently holds the position of Director of Customer Services at PAYBACK since 2018. Prior to this, they served as the Head of Customer Service at LaVita GmbH from 2017 to 2018. Additionally, Eva has extensive experience at Sky, where they worked as a Senior Manager in Telesales from 2014 to 2017 and as a Manager in Outsourcer CC from 2010 to 2014. Eva began their career as a Project Manager at tms connected! by Transcom from 2007 to 2009.
Eva Milicic pursued their studies in Volkswirtschaftslehre at Heidelberg University, where they obtained a Diplom degree.
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PAYBACK
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PAYBACK is the leading multipartner loyalty program and multichannel marketing platform. In Germany, Austria, Italy, Poland and other countries worldwide, customers can collect points from thousands well-known companies and marketplaces offline and online and redeem these for vouchers, rewards, frequent flyer miles or donate them to charity projects. As a multichannel marketing platform PAYBACK communicates synchronously via all channels – offline, online and mobile – and, in doing so, provides the optimum combination of coverage and personalization. Companies are able to run integrated campaigns via all available channels. They can get their message and offers to customers at the right time and the right place via the right channel - and as a result, maximize their ROI. PAYBACK is part of the American Express Group.