Sommnath Gaur

Sommnath Gaur currently serves as a Major Incident Manager at Qualys, a role held since December 2019, where responsibilities include developing and managing ITSM processes and overseeing complex IT escalations. Prior experience includes over nine years at IBM, serving as an SAP Consultant in ERP Managed Services for Shell Petroleum and as a Service Desk Analyst for Manulife Financial, focusing on high-severity incident management and support operations. Sommnath's career commenced at Microland Limited as a Technical Support Engineer, providing support for Belkin products. Education includes a Commerce Graduate degree from Devi Ahilya Vishwavidyalaya.