Michael V.

Lead Vendor Management CS at Ratepay

Michael V. is an experienced professional in customer service management with a strong background in vendor management. Starting in February 2011 at Competence Call Center as a Customer Service Team Manager, Michael progressed through various leadership roles at Delivery Hero Germany and Takeaway.com, ultimately becoming the Vendor Manager for Customer Service at Ratepay since March 2020. Michael holds a degree in Wirtschaftsmathematik from Technische Universität Berlin, which was completed in 2010.

Location

Berlin, Germany

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Ratepay

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Ratepay are specialised in online payment solutionsRatePAY is the perfect payment partner for a successful e-commerce business. They optimize the payment process in the checkout of an online shop with their products. Merchants can offer their customers safe and popular payment methods such as instalment payments, open invoice and direct debit.Merchants transfer the risk of default payments directly to RatePAY while increasing their revenue at the same time.They bring together all parties involved and take over the organisation, management and coordination of all upcoming tasks. They assume the full responsibility for their efficient risk management themselves, since they are experts in this field and continually work on fostering, tailoring and optimising their audit and assessment methods. They also undertake tasks as debtor management. As far as their technology is concerned, they rely on powerful methods, tools and service providers.RatePAY GmbH was founded in late 2009 by internet and payment experts. They are a young, professional and highly motivated company. They are constantly looking for the best possible innovative solutions. Together with the experience and expertise of their entire staff, their service providers and consultants, this is reflected in each of their products.RatePAY GmbH is part of the Otto Group.


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Headquarters

Berlin, Germany

Employees

201-500

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