RepsMate
Ioana Raluca Mânea is a distinguished academic and entrepreneur with extensive experience in psychology, career development, and international relations. Serving as Vice Rector and Associate Professor at Universitatea „Titu Maiorescu” since 2007, Ioana coordinates the institution's international relations, research and development projects, and the Career Counseling Center, while also teaching "Career Development." As a co-founder of SalesOMMO and RepsMate, Ioana focuses on enhancing sales performance through innovative technology and AI-driven analytics. Contributions to career consulting and training are further demonstrated through roles at Career Club and as the former Executive Director of NBCC Romania. Ioana's educational credentials include a PhD in Psychology and various certifications in counseling and career development, showcasing a commitment to advancing the field.
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RepsMate
RepsMate is a conversation intelligence platform that integrates with existing telephony, chat, and email systems. By providing organizations with the tools to empower their agents, it ensures top-notch service in every interaction. RepsMate analyzes all customer interactions, identifying areas for improvement and transforming them into actionable insights. This targeted approach helps address specific weaknesses in customer-facing departments, leading to more satisfied customers, increased operational efficiency and revenue growth.