Safaricom
Florence Nyokabi serves as the Chief Human Resources Officer at Safaricom PLC since April 2024. Previously, Florence held the position of Managing Director of Human Resources for Standard Chartered Bank in Nigeria and West Africa, where responsibility included leading the strategic people agenda across multiple countries. In earlier roles, Florence excelled as the Global Head of HR for Corporate Affairs Brand and Marketing and Head of Human Resources for Kenya and East Africa at Standard Chartered Bank. Other experiences include serving as Director of HR and Administration at KPMG, Senior Human Resources Manager at NCBA Group, and Human Resources Administrator at KTN Television Network. Florence's educational background features advanced degrees in Human Resources and leadership programs from prestigious institutions such as the University of Nairobi and Duke University, complemented by ongoing studies in Brain-Based Coaching Skills at the NeuroLeadership Institute UK.
Safaricom
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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader. M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system.