Jarlath Killilea

Jarlath Killilea has extensive experience in customer support and engineering, currently serving as a Senior Support Engineer at SAP since February 2011, focusing on customer engagement and success. Prior roles include Customer Success Manager and Support Engineer at SAP, with responsibilities ranging from customer interactions to managing escalations and assisting with nontechnical queries. Jarlath's background includes frontline customer support at Oracle, IT customer support at Hewlett-Packard, and various positions in retail and general labor, showcasing versatility and a strong commitment to customer success. Educational qualifications include a Bachelor's Degree in Information Technology for Business from Galway Mayo Institute of Technology.