Lillian Fadel

Director of Customer Experience at Scentre Group

Lillian was appointed Director Customer Experience in March 2021. Prior to her appointment to this role she was Group General Manager of Customer Experience. Lillian has worked in the retail property industry for more than 22 years performing leadership roles in workplace health and safety, procurement, facilities, customer experience and development and strategic asset management. She has twenty years of experience working across different roles for Westfield Australia and then Scentre Group.

Lillian holds a Bachelor of Civil Engineering from the University of New South Wales and an Executive MBA from the University of Technology Sydney.

Location

Sydney, Australia

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Scentre Group

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Scentre Group Limited is the parent company of Scentre Group Trust 1 (SGT1), Scentre Group Trust 2 (SGT2) and Scentre Group Trust 3 (SGT3). The principal activities of the Company include the ownership, development, design, construction, asset management, leasing and marketing activities with respect to its Australian and New Zealand portfolio of retail properties. Its segments include Property investments segment, which includes net property income from shopping centers, and Property and project management segment, which includes external fee income from third parties, primarily property management and development fees, and associated business expenses. The Company manages, develops and has an ownership interest in Westfield branded shopping centers in Australia and New Zealand. It manages every aspect of its portfolio, including from design, construction and development to leasing, management and marketing.


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Headquarters

Sydney, Australia

Employees

1,001-5,000

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