Side
Alexandr Talpa is an experienced professional in customer support and management, currently serving as a Global Escalations Coordinator and Manager at PTW since January 2017. Alexandr manages a global escalations team addressing legal complaints and leads a distributed group of 22 Tier 3 representatives to ensure high-quality customer experiences. Previous roles at PTW include Team Manager and Customer Support Supervisor, where Alexandr demonstrated strong coaching and problem-solving skills. Prior to PTW, Alexandr held positions such as Sourcing & Supply Chain Manager at Maltel Plus JSC and Credit Officer at Moldindconbank, developing expertise in supply chain management and corporate client relations. Alexandr holds a Master of Economic Science in Banking and Financial Administration from the Academy of Economic Science in Moldova.
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Side
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Side (formerly PTW) is a global video game development and services partner, offering technical and creative solutions to many of the largest developers and publishers around the world. Founded in Japan over 30 years ago, Side has since grown to become a global force with over 40 studios in 15 countries worldwide across North America, Europe, South America, and Asia.