Eduardo Ochoa

Eduardo Ochoa is a seasoned professional in customer success and project management with extensive experience across various industries. Currently serving as a Senior Customer Success Manager at Singular since January 2023, Eduardo oversees LATAM Enterprise customers, focusing on onboarding, technical implementation, and achieving a net retention rate exceeding 90%. Prior to this role, Eduardo was a Customer Success Manager at BoostUp.ai, achieving 100% customer retention and defining the SMB onboarding process. Experience at Salesforce involved managing a diverse portfolio of customers across the US, LATAM, and the EU, while earlier positions included partner integration consulting at Elementum and logistics coordination for the Youth Olympic Games in Buenos Aires. Eduardo's background in supply chain management at Huawei and international business development at Galperin Trading complements an academic foundation with a Bachelor's degree in International Business from Universidad de Palermo and a postgraduate degree in Finance from UADE Business School.