Smiths News
Mark McConnell has a long history in customer experience and management roles with various companies. Mark served as the Regional Export Sales Manager - Asia Pacific at Triumph Motorcycles Limited, Head of Multi Channel Customer Experience at Hutchison 3G, General Manager Customer Experience at O2 UK, Customer Operations Director at Cable & Wireless International, Director of Customer Experience at Orange, and Project Manager at Thorn EMI. Currently, Mark holds the position of Director of Customer Experience and Head of Customer Experience at Smiths News.
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Smiths News
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The UK’s leading newspaper and magazine distributor, Smiths News currently has a 55 per cent share of the UK market and distributes 40 million newspapers and 14 million magazines each week. Smiths News enjoys a 200 year-old distribution heritage, and serves 24,000 customers from its 37 nationwide distribution centres, operating in the world’s fastest moving supply chain. Working on behalf of all major national and regional publishers, Smiths News distributes a diverse range of print media to general retailers and smaller independent newsagents.