James K Aggrey Jr

James K Aggrey Jr has a diverse work experience in the field of IT and network administration. James K started their career as a Federal Summer Intern at the US Department of Homeland Security in 2002. James K then worked as a Microcomputer Technician at Broward County Schools for a brief period in 2004. James then joined the University of Miami, where they served as a Federal Work Study employee from 1999 to 2004. During their time at the University of Miami, they also worked as a Network Administrator, implementing backup solutions, data encryption software, and providing support for videoconferencing and audio/visual equipment.

In 2016, James joined SproutLoud Media Networks, where they held various roles. James K started as a Desktop Support Lead, managing Google G-Suite and implementing backup systems and antivirus software. Later, they transitioned to the role of Team Lead - Enterprise Collaboration & Security, where they directed the transition from Windows to Apple-based workforce, migrated the workforce to JumpCloud cloud-based directory & device management platform, and provided solutions and support through the Google Workspace environment.

Overall, James K Aggrey Jr has demonstrated expertise in computer systems, network administration, data security, and user support.

James K Aggrey Jr graduated from the University of Miami in 2004 with a Bachelor of Science degree in Computer Engineering. In addition to their degree, they have obtained several certifications throughout their career. In 2016, they became an Apple Certified Support Professional after completing the necessary training at Apple. In 2014, they obtained the A+ certification from CompTIA, demonstrating their proficiency in computer hardware and software. Most recently, James earned the Professional Collaboration Engineer certification from Google. Nonetheless, the specific month of their obtainment for the Google certification is not provided.